Shipping Policy

Thank you for visiting and shopping at megrellc.com

Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays of Russia.

If we are experiencing a high volume of orders, shipments may be delayed by a day. Please, allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We work with DHL Express Service.

Shipment method Estimated delivery time* Shipment cost
International Shipping for  orders over $200 7-9 business days Free**
International Shipping for orders under $200 14 business days shipping fee will automatically shown at checkout according to DHL rates

*Delivery delay can occasionally occur.

**The price for pillows, seats and a bolster are not included in the sum. It means, to meet the offer requirment one has to take goods for $200 besides them.

Customs, Duties, and Taxes

Megrellc.com can not be responsible for any customs actions and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.) 

However, we are working on the unconvenience!

Unusual customs’ requirements in some countries

United Kingdom
Minimum order is 200$

Spain
Individuals cannot import cosmetics and food now.

South Korea
Please, write the date of your birth in Order Notes as it is required by the customs.

Mexico
We will have to submit the parcel in customs before shipping, so it takes a few more days

Italy
Just 2 different cosmetic products, 2 items in total- is maximum for individuals importing

Turkey

Please, write your TR ID in notes to the Order.

Damages

Megrellc.com is not responsible for any products damaged or lost during shipping. If you

received your order damaged, please contact the shipment carrier to file a claim.

Use photos and videos.

Please save all packaging materials and damaged goods before filing a claim.